Business system development is the process of adding or improving systems to make your business more efficient.
Stop for a moment and look around. Everything around you is built up of systems. If you think about your business, how many systems can you identify? And how well are they performing?
Everywhere in your business you’re confronted with systems that you or your employees created, even if they haven’t really been defined as systems yet.
Once you get into “business system development mode” and start identifying all these systematic events, you should find it easy to asses how your current business systems are performing and identify potential improvements.
“But I don’t need a computer – paper is fine “
Some people may think adding computer based systems to your business is complicated, unnecessary or is a waste of time. Especially if they are not used working with computers, tablets, or smartphones. But switch into “business system development mode” and you will start to realise the cost savings and efficiency benefits of getting everything stored on a computer instead of using paper based systems.
Even if you just started using a smartphone with a calendar that automatically reminds you of business critical events before they happen, that would save you time and make you more productive. Now you’re freeing up time which can be used finding other ways to make everything else in your business more efficient.
A great way to improve your businesses systems quickly and simply is by implementing spreadsheets. It is amazing how a small investment in this area can improve efficiency and make a big difference to any business’s bottom line. It is just a small step, but it’s a step in the right direction. Once a spreadsheet has been set up it requires little training to enable staff to use it enables you to understand the information clearly displaying the information needed to make the right choices for your business to thrive.
These are just a few examples of where we have seen spreadsheets being used to great effect in small businesses –
- Stock Control
- Analysing sales progress
- Ingredient & production control & planning
- Tracking conversion rates
- Managing payroll
- Keeping track of customer relations
- CRM (Customer relationship management)
If you are looking for more advanced features than what a spreadsheet can provide you may want to you may want to consider using Smartsheet. Smartsheet is almost as easy to use as a spreadsheet but has some powerful back end features that you would normally need a database and custom software to provide. We consider Smartsheet as an intermediate step between spreadsheets and investing in custom applications.
The next step
If you have got this far then there is a good chance your business system development has gone well, but there is always room for improvement. You should consider setting up a weekly or monthly system improvement meeting where you can look for further improvements, Try to set aside 10 minutes every morning where you can look at your business systems from a different angle. Switch into “Business system development mode” – be innovative and find ways to cut the waste out of business operations.
We have years of experience innovating ways to make business systems run more smoothly with minimal investment or commitment, in fact it’s one of the things we love doing most. So if you would like us to get involved, let us know your problems and we’ll see if we can help!
What are your thoughts on the Business System Development process? – let us know in the comments below.